AT&T Business Service Guide
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Table of Contents
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Access Channels
Geographic Availability
Geographic Availability - Access Channels
Billing
Service Components
Access Channels
Speeds of Service
Fractional T1 Channel
Sub-E-1 Channel
T1 Channel
E-1 Channel
Fractional T3 Channel
E-3 Channel
T3 Channel
STM-1 Channel
OC-3 Channel
STM-4 Channel
OC-12 Channel
Office Connections
Office Functions
T3 Transfer Arrangement
Rearrangement Charge
56k Data Channel Charge - Alaska
Primary Rate Interface
Facility Conversion
Access Coordination Function
Special Access Surcharge - Service within US
BWS Features
Solution Manager (grandfathered*)
T1-T3 Monitor
Enhanced Reliability Option
Network Protection Capability
Enhanced Diversity Routing Option
Specified Routing and Avoidance
Diversity
Avoidance
Diversity and Avoidance
Custom Diversity
Conditioning
Customer-Requested Echo Control
Signaling
Fiber-Only Routing
Bridging
Clear Channel Capability
Customer Access Selection Charge
Customer-Selected AT&T POP
Secondary Channel
Standard Voice and Data, Digital Jacks
Administrative and Operational Functions
Additional Engineering Functions
Design Change
Maintenance of Service Charge
Design Layout Report
Telecommunications Service Priority (TSP) Provisioning/Restoration Priority Changes
Testing Functions
Review of Customer-Provided Access Test Results
Special Participative Design Review, Technical Analysis and Testing
Customer Directed Participative Testing
Tier III Analysis and Isolation of Customer-Reported Trouble
BWS Ordering
Expedite (Advance of a Due Date)
Delay of a Due Date by AT&T
Change of an Order
Change in Service Arrangement
Notice of Discontinuance
Service Level Agreements
PLS SLAs
OC-3 Premium and OC-12 Premium IOCs - US Domestic Service Availability SLA
Enhanced Reliability Option SLA
SLAs for International Service Channels
International Service Channel Availability SLA
ACS SLAs
Pricing
AT&T Alaska Volume Pricing Plan - PLS
Installation Charge Waiver
AT&T Bandwidth Manager Volume Pricing Plan (ABM VPP)
ABM VPP Flexibility
Early Discontinuance of an ABM VPP
Renewal of a ABM VPP
Credit and Waivers
Other Waiver Packages
OC-3 IOCs
OC-12 IOCs
Ancillary Service Component Waiver - Non-recurring Charge
BWS Rates and Charges
PLS Service Components
US Domestic Off-Shore IOCs
US Domestic IOCs in Alaska
International Service Channels
IOCs from Alaska to Canada
Service Channels Within Mexico
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Rate Table PLS-MEX-MC5: Service Channels Within Mexico Monthly Charges For Orders Placed On or After May 13, 2009
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Rate Table PLS-MEX-MC4: Service Channels Within Mexico Monthly Charges For Orders Placed Between August 1, 2008 and May 12, 2009
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Rate Table PLS-MEX-MC3: Service Channels Within Mexico Monthly Charges For Orders Placed Between March 16, 2008 and July 30, 2008
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Rate Table PLS-MEX-MC2: Service Channels Within Mexico Monthly Charges For Orders Placed Between January 31, 2006 and March 15, 2007
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Rate Table PLS-MEX-MC1: Service Channels Within Mexico Monthly Charges For Orders Placed Between June 15, 2004 and January 30, 2006
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Rate Table PLS-MEX-IC5: Service Channels Within Mexico to Band 1 - Installation Charges For Orders Placed On or After March 16, 2007
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Rate Table PLS-MEX-IC3: Service Channels Within Mexico to Band 1 - Installation Charges For Orders Placed Between January 31, 2006 and March 15, 2007
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Rate Table PLS-MEX-IC1: Service Channels Within Mexico to Band 1 - Installation Charges For Orders Placed Between June 15, 2004 and January 30, 2006
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Rate Table PLS-MEX-IC6: Service Channels Within Mexico to Bands 2 and 3 - Installation Charges For Orders Placed On or After March 16, 2007
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Rate Table PLS-MEX-IC4: Service Channels Within Mexico to Bands 2 and 3 Installation Charges - Orders Placed Between January 31, 2006 and March 15, 2007
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Rate Table PLS-MEX-IC2: Service Channels Within Mexico (Bands 2, 3, 4) - Installation Charges For Orders Placed From June 15, 2004 to January 30, 2006
Service Channels Within Canada
US Domestic Access Channels (other than Alaska) - Schedules A and B
Access Channels in Alaska
Non-US Access Channels
Office Connections - US Domestic
Office Connections - International Service Channels
Function Connections - International Service Channels
Intra-Office Cross-Connections - International Service Channels
Multiplexing Charges
Rate Table PLS-FF: PLS Functions and Features
Rate Table ACS-ACF-US: Access Coordination Function
Routing Options
Routing Options - International Channels
AT&T Bandwidth Manager Charges
T1-T3 Monitor Charges
BWS Ordering Components
Rate Table BWS-AOF-T: Administrative and Operational Functions - Testing
Rate Table BWS-AOF-TSP: Administrative and Operational Functions - Telecommunications Service Priority (TSP)
Administrative and Labor - Service Channels Within Canada
Cancellation Charge Schedules
Cancellation Charges - International Service Channels
Rate Table PLS-CC-IHFS: Cancellation Charges - International Half- and Full-Channel Service
Rate Table PLS-CC-ICC: Cancellation Charges - International Country-to-Country Service Channel
Rate Table PLS-CC-IE2E: Cancellation Charges - International End-to-End Service Channels
Rate Table ACS-IAC-CC: Cancellation Charges - Non-US Access Channel
Rate Table PLS-CC-OC-ISC: Cancellation Charges - Office Connections - International Service Channels
Rate Table BWS-EXP: Expedite Charge
Change in Service Arrangement Charge Table
Move Charge Table
Rate Table ACS-AC-CA: Credit Allowance for AT&T Initiated Re-Termination of US Domestic Access Channel
Minimum Payment Period and Termination Charges
IOC Mileage Measurement
US Domestic Access Channel Mileage Calculator
Application of Schedule 1 and Schedule 2 Rates
Country-Specific Provisions
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