Service Guide Transition
The AT&T Business Service Guides are being transitioned from the original AT&T Business Service Guide and AT&T Managed Data and Miscellaneous Service Guide websites to a redesigned Service Guide website. Click on Home in the Navigation Bar to link to the home page of the redesigned website. Click on the following URLs to link to the original websites:
AT&T Business Service Guide (covering Basic Telecommunications Services): http://serviceguide.att.com/ABS/ext/index.cfm
AT&T Managed Data and Miscellaneous Service Guide (covering Enhanced Information Services): http://www.att.com/abs/serviceguide
New features / functionality of the updated Service Guides include:
- Easy Navigation - all terms and standard prices applicable to a service are in one document, with a dynamic, expandable table of contents to quickly locate relevant content.
- Subscription functionality enables users to request email notification of changes to specific Service Guides.
- Enhanced print and download capabilities enable users to easily print or save each Service Guide in its entirety.
Service Guides will be transitioned to the new website over the upcoming months. The status of the transition will be updated in the AT&T Business Service Guide Transition Table below. (As used in the Transition Table, "SG1B" refers to the original AT&T Business Service Guide website and "SG1E" refers to the original AT&T Managed Data and Miscellaneous Service Guide website.) Service Guides that have not yet been transitioned will continue to be located at the original Service Guide websites. During the transition, as Service Guides become effective on the new website, the hyperlinks for those services on the original websites will be redirected to the appropriate Service Guide on the new website.
This table will also document when "NEW" Service Guides have been added and become effective."NEW" Service Guides have no prior Service Guide (SG1) reference.
| AT&T Business Service Guide Transition Table | ||||
|---|---|---|---|---|
| Prior SG | Prior SG1 reference | New SG2 reference | Release date | Effective date |
| SG1B | Alascom 1.544 Mbps Offer | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | Alascom DDS Offer | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | Alascom Fractional T1.5 Offer | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | Alascom T45 Offer | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | Alascom Voice Grade Offer | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1E | AT&T Alascom Asynchronous Transfer Mode (ATM) Services | AT&T Business Network (ABN) Service | 08/10/07 | 08/10/07 |
| SG1B | AT&T Alascom Basic Frame Relay Service | AT&T Packet Services | 08/10/07 | 08/10/07 |
| NEW | AT&T Alascom Internet Service | 11/21/06 | 11/21/06 | |
| NEW | AT&T Business Voice over IP (BVoIP) Services | 09/22/06 | 09/22/06 | |
| NEW | AT&T Mobile Solutions(formerly AT&T Integrated Mobile Service) | 06/23/06 | 06/07/06 | |
| NEW | AT&T Multi-Carrier Solutions | 01/06/06 | 01/09/06 | |
| NEW | AT&T Network Deployment Service | 10/05/07 | 10/05/07 | |
| NEW | AT&T North American Voice Service | 02/20/07 | 02/20/07 | |
| NEW | AT&T VPN Service | 06/30/06 | 06/30/06 | |
| SG1B | ACCUNET 2.048 Mbps Service | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | ACCUNET Generic Digital Access (ADGA) Service | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | ACCUNET Fractional T45 (FT45) Service | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | ACCUNET SONET T155 (OC3) Service | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | ACCUNET Spectrum of Digital Service (ASDS) | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | ACCUNET T1.5 Service | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | ACCUNET T45 Service | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | AT&T Advanced Toll-Free Service | AT&T Toll-Free Services* | 09/02/04 | 09/15/04 |
| SG1E | AT&T ATM Services | AT&T Packet Services | 08/02/04 | 09/01/04 |
| SG1B | AT&T Business Network (ABN) Service | AT&T Business Network (ABN) Service | 11/23/04 | 12/01/04 |
| SG1B | AT&T Contact Management Services (formerly AT&T VoiceTone® Services) | AT&T Contact Management Services | 12/15/06 | 12/29/06 |
| SG1B | AT&T Domestic Frame Relay Service | AT&T Packet Services | 08/02/04 | 09/01/04 |
| SG1B | AT&T Direct Toll-Free Service | AT&T Toll-Free Services* | 09/02/04 | 09/15/04 |
| SG1E | AT&T Enhanced Announcement Services | AT&T Toll-Free Services* | 09/02/04 | 09/15/04 |
| SG1B | AT&T Full Channel Service - Mexico | AT&T Bandwidth Services | 08/14/06 | 08/28/06 |
| SG1E | AT&T Global Managed Internet Service | AT&T Managed Internet Service | 12/12/05 | 12/15/05 |
| SG1B | AT&T Global Software Defined Network (GSDN) | AT&T OneNet Service | 07/12/05 | 07/15/05 |
| SG1B | AT&T International Bilateral Frame Relay Service | AT&T Packet Services | 08/02/04 | 09/01/04 |
| SG1B | AT&T International End-to-End Access Service | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | AT&T IP Enabled Frame Relay - International (IPeFR‑I) Service | AT&T Packet Services | 08/02/04 | 09/01/04 |
| SG1B | AT&T International End-to-End Frame Relay Service | AT&T Packet Services | 08/02/04 | 09/01/04 |
| SG1B | AT&T International End-to-End Service | AT&T Bandwidth Services | 08/14/06 | 08/28/06 |
| SG1B | AT&T International Full-Channel Service | AT&T Bandwidth Services | 08/14/06 | 08/28/06 |
| SG1B | AT&T International Full-Channel Service - Coordinated (IFCS-C) | AT&T Bandwidth Services | 08/14/06 | 08/28/06 |
| SG1B | AT&T International Half-Channel Service | AT&T Bandwidth Services | 08/14/06 | 08/28/06 |
| SG1E | AT&T Managed Internet Service | AT&T Managed Internet Service | 02/22/05 | 03/01/05 |
| SG1B | AT&T SONET OC3 Local Channel Service (OC3 LCS) | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | AT&T Private Line SONET OC12 (OC12) Local Channel Service | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | AT&T Private Line SONET OC12 Service | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | AT&T SDN OneNet Service | AT&T OneNet Service | 07/12/05 | 07/15/05 |
| SG1B | AT&T STARTERLINE Service | AT&T Toll-Free Services* | 09/02/04 | 09/15/04 |
| SG1B | AT&T Toll-Free MEGACOM Service | AT&T Toll-Free Services* | 09/02/04 | 09/15/04 |
| SG1B | AT&T Toll-Free READYLINE Service | AT&T Toll-Free Services* | 09/02/04 | 09/15/04 |
| SG1B | Digital Data Local Channel (DDLC) Service | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | International ACCUNET 2.048 Mbps Service - Mexico | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | International ACCUNET Spectrum of Digital Service (IASDS) - Canada | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | International ACCUNET Spectrum of Digital Service (IASDS) - Mexico | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | International ACCUNET T1.5 Service - Canada | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | International ACCUNET T1.5 Service - Mexico | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | International ACCUNET T155 Service - Canada | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | International ACCUNET T155 Service - Mexico | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | International ACCUNET T45 Service - Canada | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | International ACCUNET T45 Service - Mexico | AT&T Bandwidth Services | 10/10/05 | 10/15/05 |
| SG1B | Terrestrial 1.544 Mbps (T1.5) Local Channel Service | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | Terrestrial 2.048 Mbps (T2.048) Local Channel Service | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | Terrestrial 45 Mbps (T45) Local Channel Service | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | Terrestrial Television (TV) Local Channel Service | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | Voice Grade (VG) Local Channel Service | AT&T Bandwidth Services | 12/28/07 | 12/28/07 |
| SG1B | General Terms and Conditions** | General Provisions & Glossary | 08/02/04 | 09/01/04 |
Notes:
* The AT&T Toll-Free Services Service Guide applies to standalone AT&T Toll-Free Services only; it does not apply to toll-free calling capabilities included as a component of other services (such as AT&T Business Network Service, AT&T OneNet® Service, AT&T Virtual Telecommunications Network Service, or AT&T VoiceTone® Service).
** The General Terms and Conditions continue to apply to service that have not been transitioned to the new site. Once a service is covered by an effective Service Guide on the new site, the new General Provisions and Glossary will apply.
