AT&T Business Service Guide

Service Guide Transition

The AT&T Business Service Guides are being transitioned from the original AT&T Business Service Guide and AT&T Managed Data and Miscellaneous Service Guide websites to a redesigned Service Guide website. Click on Home in the Navigation Bar to link to the home page of the redesigned website. Click on the following URLs to link to the original websites:

AT&T Business Service Guide (covering Basic Telecommunications Services): http://serviceguide.att.com/ABS/ext/index.cfm

AT&T Managed Data and Miscellaneous Service Guide (covering Enhanced Information Services): http://www.att.com/abs/serviceguide

New features / functionality of the updated Service Guides include:

  • Easy Navigation - all terms and standard prices applicable to a service are in one document, with a dynamic, expandable table of contents to quickly locate relevant content.
  • Subscription functionality enables users to request email notification of changes to specific Service Guides.
  • Enhanced print and download capabilities enable users to easily print or save each Service Guide in its entirety.

Service Guides will be transitioned to the new website over the upcoming months. The status of the transition will be updated in the AT&T Business Service Guide Transition Table below. (As used in the Transition Table, "SG1B" refers to the original AT&T Business Service Guide website and "SG1E" refers to the original AT&T Managed Data and Miscellaneous Service Guide website.) Service Guides that have not yet been transitioned will continue to be located at the original Service Guide websites. During the transition, as Service Guides become effective on the new website, the hyperlinks for those services on the original websites will be redirected to the appropriate Service Guide on the new website.

This table will also document when "NEW" Service Guides have been added and become effective."NEW" Service Guides have no prior Service Guide (SG1) reference.

AT&T Business Service Guide Transition Table
Prior SG Prior SG1 reference New SG2 reference Release date Effective date
SG1B Alascom 1.544 Mbps Offer AT&T Bandwidth Services 12/28/07 12/28/07
SG1B Alascom DDS Offer AT&T Bandwidth Services 12/28/07 12/28/07
SG1B Alascom Fractional T1.5 Offer AT&T Bandwidth Services 12/28/07 12/28/07
SG1B Alascom T45 Offer AT&T Bandwidth Services 12/28/07 12/28/07
SG1B Alascom Voice Grade Offer AT&T Bandwidth Services 12/28/07 12/28/07
SG1E AT&T Alascom Asynchronous Transfer Mode (ATM) Services AT&T Business Network (ABN) Service 08/10/07 08/10/07
SG1B AT&T Alascom Basic Frame Relay Service AT&T Packet Services 08/10/07 08/10/07
NEW   AT&T Alascom Internet Service 11/21/06 11/21/06
NEW   AT&T Business Voice over IP (BVoIP) Services 09/22/06 09/22/06
NEW   AT&T Mobile Solutions(formerly AT&T Integrated Mobile Service) 06/23/06 06/07/06
NEW   AT&T Multi-Carrier Solutions 01/06/06 01/09/06
NEW   AT&T Network Deployment Service 10/05/07 10/05/07
NEW   AT&T North American Voice Service 02/20/07 02/20/07
NEW   AT&T VPN Service 06/30/06 06/30/06
SG1B ACCUNET 2.048 Mbps Service AT&T Bandwidth Services 10/10/05 10/15/05
SG1B ACCUNET Generic Digital Access (ADGA) Service AT&T Bandwidth Services 12/28/07 12/28/07
SG1B ACCUNET Fractional T45 (FT45) Service AT&T Bandwidth Services 10/10/05 10/15/05
SG1B ACCUNET SONET T155 (OC3) Service AT&T Bandwidth Services 10/10/05 10/15/05
SG1B ACCUNET Spectrum of Digital Service (ASDS) AT&T Bandwidth Services 10/10/05 10/15/05
SG1B ACCUNET T1.5 Service AT&T Bandwidth Services 10/10/05 10/15/05
SG1B ACCUNET T45 Service AT&T Bandwidth Services 10/10/05 10/15/05
SG1B AT&T Advanced Toll-Free Service AT&T Toll-Free Services* 09/02/04 09/15/04
SG1E AT&T ATM Services AT&T Packet Services 08/02/04 09/01/04
SG1B AT&T Business Network (ABN) Service AT&T Business Network (ABN) Service 11/23/04 12/01/04
SG1B AT&T Contact Management Services (formerly AT&T VoiceTone® Services) AT&T Contact Management Services 12/15/06 12/29/06
SG1B AT&T Domestic Frame Relay Service AT&T Packet Services 08/02/04 09/01/04
SG1B AT&T Direct Toll-Free Service AT&T Toll-Free Services* 09/02/04 09/15/04
SG1E AT&T Enhanced Announcement Services AT&T Toll-Free Services* 09/02/04 09/15/04
SG1B AT&T Full Channel Service - Mexico AT&T Bandwidth Services 08/14/06 08/28/06
SG1E AT&T Global Managed Internet Service AT&T Managed Internet Service 12/12/05 12/15/05
SG1B AT&T Global Software Defined Network (GSDN) AT&T OneNet Service 07/12/05 07/15/05
SG1B AT&T International Bilateral Frame Relay Service AT&T Packet Services 08/02/04 09/01/04
SG1B AT&T International End-to-End Access Service AT&T Bandwidth Services 12/28/07 12/28/07
SG1B AT&T IP Enabled Frame Relay - International (IPeFR‑I) Service AT&T Packet Services 08/02/04 09/01/04
SG1B AT&T International End-to-End Frame Relay Service AT&T Packet Services 08/02/04 09/01/04
SG1B AT&T International End-to-End Service AT&T Bandwidth Services 08/14/06 08/28/06
SG1B AT&T International Full-Channel Service AT&T Bandwidth Services 08/14/06 08/28/06
SG1B AT&T International Full-Channel Service - Coordinated (IFCS-C) AT&T Bandwidth Services 08/14/06 08/28/06
SG1B AT&T International Half-Channel Service AT&T Bandwidth Services 08/14/06 08/28/06
SG1E AT&T Managed Internet Service AT&T Managed Internet Service 02/22/05 03/01/05
SG1B AT&T SONET OC3 Local Channel Service (OC3 LCS) AT&T Bandwidth Services 12/28/07 12/28/07
SG1B AT&T Private Line SONET OC12 (OC12) Local Channel Service AT&T Bandwidth Services 12/28/07 12/28/07
SG1B AT&T Private Line SONET OC12 Service AT&T Bandwidth Services 10/10/05 10/15/05
SG1B AT&T SDN OneNet Service AT&T OneNet Service 07/12/05 07/15/05
SG1B AT&T STARTERLINE Service AT&T Toll-Free Services* 09/02/04 09/15/04
SG1B AT&T Toll-Free MEGACOM Service AT&T Toll-Free Services* 09/02/04 09/15/04
SG1B AT&T Toll-Free READYLINE Service AT&T Toll-Free Services* 09/02/04 09/15/04
SG1B Digital Data Local Channel (DDLC) Service AT&T Bandwidth Services 12/28/07 12/28/07
SG1B International ACCUNET 2.048 Mbps Service - Mexico AT&T Bandwidth Services 10/10/05 10/15/05
SG1B International ACCUNET Spectrum of Digital Service (IASDS) - Canada AT&T Bandwidth Services 10/10/05 10/15/05
SG1B International ACCUNET Spectrum of Digital Service (IASDS) - Mexico AT&T Bandwidth Services 10/10/05 10/15/05
SG1B International ACCUNET T1.5 Service - Canada AT&T Bandwidth Services 10/10/05 10/15/05
SG1B International ACCUNET T1.5 Service - Mexico AT&T Bandwidth Services 10/10/05 10/15/05
SG1B International ACCUNET T155 Service - Canada AT&T Bandwidth Services 10/10/05 10/15/05
SG1B International ACCUNET T155 Service - Mexico AT&T Bandwidth Services 10/10/05 10/15/05
SG1B International ACCUNET T45 Service - Canada AT&T Bandwidth Services 10/10/05 10/15/05
SG1B International ACCUNET T45 Service - Mexico AT&T Bandwidth Services 10/10/05 10/15/05
SG1B Terrestrial 1.544 Mbps (T1.5) Local Channel Service AT&T Bandwidth Services 12/28/07 12/28/07
SG1B Terrestrial 2.048 Mbps (T2.048) Local Channel Service AT&T Bandwidth Services 12/28/07 12/28/07
SG1B Terrestrial 45 Mbps (T45) Local Channel Service AT&T Bandwidth Services 12/28/07 12/28/07
SG1B Terrestrial Television (TV) Local Channel Service AT&T Bandwidth Services 12/28/07 12/28/07
SG1B Voice Grade (VG) Local Channel Service AT&T Bandwidth Services 12/28/07 12/28/07
SG1B General Terms and Conditions** General Provisions & Glossary 08/02/04 09/01/04

Notes:

* The AT&T Toll-Free Services Service Guide applies to standalone AT&T Toll-Free Services only; it does not apply to toll-free calling capabilities included as a component of other services (such as AT&T Business Network Service, AT&T OneNet® Service, AT&T Virtual Telecommunications Network Service, or AT&T VoiceTone® Service).

** The General Terms and Conditions continue to apply to service that have not been transitioned to the new site. Once a service is covered by an effective Service Guide on the new site, the new General Provisions and Glossary will apply.